3 reasons why your tour operator business should invest in customer reviews

by The Tourwriter Team | Jul 17, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

3 reasons why your tour operator business should invest in customer reviews Customer reviews – you’ve probably read them before, and you may even have written one or two yourself. When it comes to your business are you leveraging the potential hundreds or...

Does your tour operator company have a digital strategy? – How to use it in your travel business

by The Tourwriter Team | Jul 11, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

Does your tour operator company have a digital strategy? – How to use it in your travel business Part 2. Data – What the Fuss Is All About and How to Use It in Your Travel Business This month we’ve been diving deep into the world of digital, and more...

Does your tour operator company have a digital strategy? – Online itinerary publishing

by The Tourwriter Team | Jun 30, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

Does your tour operator company have a digital strategy? – Online itinerary publishing Part 1. Online Itinerary Publishing and Mobile App In an increasingly technology-driven world, every industry is susceptible to the advance of digitalization – the...

Why New Zealand Is a world leader at developing software start-ups

by The Tourwriter Team | May 17, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

Why New Zealand Is a world leader at developing software start-ups This month a new quality of life survey by Deutsche Bank ranked Wellington number one. We beat out 46 cities to be ranked first. The survey measured factors including cost of living, pollution, climate...

How to give your customers the trip of a lifetime

by The Tourwriter Team | Apr 3, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

How to give your customers the trip of a lifetime Custom-built luxury tours and itineraries allow travelers to enjoy a holiday experience that is personal. One that matches their specific travel requirements, interests and passions. One that takes them on a journey...

Is excellent customer service your passport to business success?

by The Tourwriter Team | Dec 8, 2016 | Resources for Tour Operators, Trip Designers, and DMCs

Is excellent customer service your passport to business success? When it comes to tailor-made travel experiences, of course, you must provide your clients with exquisitely tailored packages that impress and excite them. The high-end experience, however, should start...