by tw_admin | Aug 16, 2018 | Resources for Tour Operators, Trip Designers, and DMCs
How tour operators can use Instagram to increase sales 15 years ago, most travel plans started with a guidebook, some recommendations from friends and maybe a quick search on the internet. Today, it probably starts with a ‘like’. Whether it be a photo that sparks...
by tw_admin | Aug 9, 2018 | Resources for Tour Operators, Trip Designers, and DMCs
How website security can impact your marketing efforts We’ve come a long way since dial-up broadband and floppy disks. Nowadays, it’s estimated that over 70% of all businesses have a website and that number is expected to rise to 80% by the end of 2018. As a tour...
by The Tourwriter Team | Aug 2, 2018 | Resources for Tour Operators, Trip Designers, and DMCs
How tour operators can enhance the customer journey While a bad customer service experience can have lasting negative impacts on your business, positive experiences can create loyal advocates for your brand for years to come. In previous blogs, we’ve explored...
by tw_admin | Jul 18, 2018 | Resources for Tour Operators, Trip Designers, and DMCs
The tour operator’s guide to the cruise industry Like most sectors of the travel industry, the cruise industry is rapidly expanding and changing as travel becomes accessible to an ever-increasing number of people. In fact, the cruise industry has become the fastest...
by Lara Simmons | Jul 12, 2018 | Resources for Tour Operators, Trip Designers, and DMCs
The A to Z of travel memberships and communities At Tourwriter, we believe there is power in numbers. Being part of an organisation or community will help you and your tour operator or travel business become more connected, empowered, and informed. We love the...
by tw_admin | Jun 27, 2018 | Resources for Tour Operators, Trip Designers, and DMCs
4 ways to increase your customer retention It’s a common saying in business that 20% of your customers produce 80% of your revenue. While that may not be entirely statistically accurate, the fact still stands that those customers that are loyal to you and your brand...
