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Which travel associations should I join?

Which travel associations should I join?

by Jacqui Sizeland | Apr 9, 2018 | Jacqui Sizeland, Resources for Tour Operators, Trip Designers, and DMCs

Which travel associations should I join? A helpful guide to understanding the world of tour operator membership organisations. They say there’s power in numbers, and joining an industry organisation is certainly testament to that belief. Having worked with hundreds of...
How to delight your customers with next level customer service

How to delight your customers with next level customer service

by Thomas Blum | Mar 21, 2018 | Resources for Tour Operators, Trip Designers, and DMCs, Thomas Blum

How to delight your customers with next level customer service As the internet continues to take hold of the travel industry and offer travelers cheap DIY options, it’s becoming more and more important for tour operators like yourself to differentiate your offering...
How to be faster than your competitors every single time

How to be faster than your competitors every single time

by Sina Zimmermann | Feb 14, 2018 | Resources for Tour Operators, Trip Designers, and DMCs, Sina Zimmermann

How to be faster than your competitors every single time Getting a quote out in a timely manner can be the difference between winning the deal, or letting it go to a competitor. This is all too true when it comes to the travel industry; Tour operators are competing...
Tour operator digital marketing strategy guide – part 2: the how

Tour operator digital marketing strategy guide – part 2: the how

by Jacqui Sizeland | Feb 10, 2018 | Resources for Tour Operators, Trip Designers, and DMCs, Jacqui Sizeland

Tour operator digital marketing strategy guide – part 2: the how In Part 1 of this 2 Part series, we explored the often convoluted world of digital marketing and provided you with some insight as to why it’s so important to have a marketing strategy for your...
The tour operators’ guide to creating a digital marketing strategy – part 1: the why

The tour operators’ guide to creating a digital marketing strategy – part 1: the why

by Jacqui Sizeland | Feb 9, 2018 | Resources for Tour Operators, Trip Designers, and DMCs, Jacqui Sizeland

The tour operators’ guide to creating a digital marketing strategy – part 1: the why Creating a digital marketing strategy is one of those things that’s more than likely on your ‘To Do’ list, but often gets put aside for the more pressing issues your business...
HTTPS: Why tour operators need to pay attention to web security

HTTPS: Why tour operators need to pay attention to web security

by Zac Moskovitch | Jan 30, 2018 | Resources for Tour Operators, Trip Designers, and DMCs, Zac Moskovitch

HTTPS: Why tour operators need to pay attention to web security We know how important your digital presence is when it comes to attracting new and returning customers. In fact, over 90% of travelers look online when researching in preparation for their...
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