Resources for Tour Operators, Trip Designers, and DMCs

Before creating tailor-made itinerary travel software, the Tourwriter founders began as inbound tour operators.

That’s why we’re continually building our resource kit with the latest industry news, customised itinerary software tools and best practice business guides specially designed to help you grow your travel agency, tour operator or DMC business.

Understanding the travel industry for tour operators

How does the travel industry actually work?

Who are the key players in the industry, where do they all fit together and how does the industry actually work?! There’s no doubt that the travel industry is a confusing space to wrap your head around so we’ve broken it down for you in this easy new resource.

tour operator software customer retention

4 ways to increase your customer retention

In this resource we’re exploring the often sought after phenomena that is Customer Loyalty. What does it mean, how can you get it, and why it could be the key to unlocking more revenue for your tour operator business.

Tour Operator Software personalities

Are you a Madonna or a Cher?

Understand how the science of personalities can help you become a better tour operator. This resource takes a look at the theory of personality and the value it holds as a business tool. Understand both your colleagues and customers to create a healthy workplace and a thriving business.

Price of Tour Operator Software

How ‘employing’ tour operator software can increase employee and customer satisfaction

Increasing your workforce doesn’t have to be the only answer to business growth. In this resource we’re exploring the sometimes intimidating world of software and how it can help your business scale up while allowing your team to thrive and your customer service to flourish.

Tourism Industry Glossary

The A to Z of the tourism industry

No doubt you, like us, have often found yourselves stumped by an acronym or term you are unfamiliar with. The tourism industry is absolutely full of them and often consulting Google just adds to the confusion. We feel your pain, which is why we’ve created this A - Z tourism industry glossary to help you out!

How to find the best tour operator software

How to select the best tour operator software for your business

What is the best tour operator software for your business and how do you find it? We’ve compiled all the important factors you need to consider in your search for the best tour operator software.

Sustainable Travel for Tour Operators Travel Agents and DMC's

How can tour operators contribute to sustainable tourism?

Sustainability is breaking into the tourism space, with more and more people interested in travelling responsibly and sustainably. We explore the easy ways in which your tour operator business can make a positive change. You can help to encourage economic growth and protect our environment whilst also watching your business flourish… could it get better?

Exclusive Luxury Travel Communities

Exclusive luxury travel communities: opening doors for your travel business

Exclusive luxury travel communities are designed to help boost your business profile and ultimately help you sell more travel. Explore how they operate, who they are, and why you should be utilising them to grow your business.

GDPR for Tour Operators, DMC's and Travel Agents

How will GDPR affect tour operators, DMCs and travel agents?

GDPR is an extremely important piece of legislation that is set to come into effect on May 25th, 2018 and will affect almost every tour operator, travel agency and DMC on the planet. Understand what GDPR is, how it will affect your travel business and what you need to do to get prepared.

Which Travel Association Should I Join?

Which travel associations should I join?

There is a whole world of Tour Operator membership organisations out there and we know that it can be overwhelming! Let us break it down and give you an insider’s peek into why you should join a travel association and how to make the most out of your membership. We’ve also listed some of our favourites to make it even easier for you!

Tour Operator customer service

How to delight your customers with next level customer service

Providing exceptional customer service is an important and easy way for you to ensure that your business and the services you offer stand out from the crowd. These tips will help you to keep your loyal customers as well as continue to attract new customers and grow your tour operator business.

How do tour operators stay ahead of competitors

How to be faster than your competitors every single time

Getting a quote out in a timely manner can be the difference between winning the deal, or letting it go to a competitor. This is all too true when it comes to the travel industry; Tour operators are competing with self-service online options that promise speed, as well as a growing consumer desire for instant gratification...it’s a tough world out there! Fortunately, when it comes to speeding up your pre-sales processes, there are several things you can implement in your business to get your prospective customers moving through the sales funnel quicker.

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