by Thomas Blum | Dec 8, 2016 | Resources for Tour Operators, Trip Designers, and DMCs, Thomas Blum
Is excellent customer service your passport to business success? When it comes to tailor-made travel experiences, of course, you must provide your clients with exquisitely tailored packages that impress and excite them. The high-end experience, however, should start...
by Thomas Blum | Jan 20, 2016 | Uncategorized, Thomas Blum
What fuels the travel industry? As successful tour companies understand, it’s the clients that are most important and they drive any increase in sales. And, great customer loyalty through retention, referral or repeat business can really boost profits. For tour...
