Blog resource library for tour operators and travel agents
Tourwriter launches NZ itinerary marketplace to help struggling tour operators during COVID-19
A new marketplace for Kiwis to find and book custom New Zealand holidays has just launched. Love Your NZ, was designed and built by Wellington based tour operator software company, Tourwriter, as a way to combat the harsh impact of COVID-19 on New Zealand’s inbound to…

5 social media tips for tour operators
As tour operators we understand the need to cut through the noise on social media and stand out from the competition. However, many are unknowingly overlooking a number of ‘quick wins’ that can boost digital engagement. Read on to discover 5 things you can do to tak…

Tourism Accelerator launches to help startup founders re-shape the tourism industry
Wellington-based startup programme Lightning Lab has teamed up with Tourwriter to launch Tourism Accelerator 2020. Set to commence in October 2020, the programme focuses on helping New Zealand startup founders who are designing solutions to make travel better for trav…

Tourwriter launches new Minim plan with pricing designed to help tour operators during COVID-19
Tourwriter have launched a new per-user pricing model for Minim that gives tour operators even more freedom from cashflow uncertainty and will help them prepare for the inevitable recovery of the tourism industry. Meet Minim One.
The future of tourism: travel trends for 2021 and beyond
What will the future of travel look like? While we can’t be sure of the specifics, we certainly know that travel will look very different in 2021 and beyond. However, with this comes an exciting opportunity to adapt their business practices, innovate and get creative. C…

How AI can help tour operators provide a more personalised customer experience
It might seem counterintuitive, but Artificial Intelligence can actually help personalise the customer experience for your customers. Learn how your tour operator business can use AI in a variety of ways to improve the whole travel experience for your customers.

8 things your itinerary builder software should have
Whether you’re just about to launch your new travel business, have finally grown out of using Word and Excel to craft itineraries, or simply need a change from your current software provider, this blog is designed to help you steer the ship in the right direction.

Tourwriter appoints Glenn Campbell and Pierre Malou as co-CEO’s to lead the company towards further growth
Glenn Campbell and Pierre Malou, as part of a change of leadership structure, will take on a co-CEO partnership. With the global tourism industry feeling the impact of COVID-19, Tourwriter’s board of directors felt now was an important time for the Wellington-based te…

The travel industry is resilient: Ensuring your business recovers from COVID-19
In this blog, we detail the likely timeline expected to unfold for the tourism industry over the coming 12 months and provide you with all of the information you need to give your business the best possible chance to survive COVID-19 and go on to thrive after the crisis…
Inspiring Workplaces: Tourwriter’s office in Wellington, New Zealand
Take a look at Tourwriter’s Wellington, New Zealand office. This article was first published by the team at WellingtonNZ.

The travel industry is resilient: How to survive economic adversity
The tourism industry is bracing itself for a decline in bookings and increase in cancellations as the COVID-19 Coronavirus Pandemic continues to develop. In this blog, we take the learnings built up over the past century to provide you with actionable insights into how …
The travel industry is resilient: Historical events and how tourism has bounced back
In the midst of the COVID-19 Coronavirus Pandemic, it’s easy to forget that the global economy and tourism industry has experienced similar significant events in the past. In this blog we explore significant events that have impacted, shaped and often, improved the t…

Tourwriter welcomes Chief Operating Officer, Pierre Malou
Malou is the latest hire for the Wellington based company, who have undergone a period of rapid growth following the 2019 launch of their new online itinerary builder, Minim. Bringing experience from similar roles throughout Asia-Pacific, Pierre will be influential in h…

Guide to Sustainable Travel Events in 2020
Ever wondered how your tour operator business can be more involved in sustainable tourism? A great way to start is by attending a sustainable event where you can network, learn and collaborate with other great minds. Take a peek at our guide to the best sustainable tour…

The 2020 Travel Trade Show and Conference Glossary
With hundreds of potential travel trade shows to attend, it’s tricky to differentiate between the conferences that are worth your time, and those that just won’t give you a return on your investment. Peruse this glossary for a run-down of the events to look out for …
Tourwriter Releases The Biggest Study on Tour Operator Profitability Ever Produced
Tourwriter has released their largest-ever report on tour operator profitability, exploring niche markets, firmographics and business insights. With data sourced from over 6000 tour operators worldwide, this report gives significant insight into the ways tour operators …

The biggest travel trends expected to hit in 2020
From ancestry travel to space exploration and everything in between; dive into a selection of the biggest trends expected to take the tourism industry by storm as we enter 2020.
Tourism industry statistics for 2019 and beyond
Noone could say that the travel industry is boring. This dynamic and fast-paced industry is continuously evolving, so how will your tour operator business keep up? We’ve searched the web for the latest statistics and trends that might affect your tour operator business …
Data privacy laws for tour operators
Digital security is the buzzword on everyone’s mind at the moment…it’s impacting virtually every business on the planet, and the travel industry is certainly not exempt. We explore the legal side of data security, what your tour operator business needs to do to adhe…
How and why you should secure your website now
In the age of online data, security is on everyone’s radar. In this first of this two-part series we explore website security and why it’s crucial for your business. Learn what steps Google has taken to make the web secure, how to keep up with these changes, and why doi…