Blog resource library for tour operators and travel agents
3 reasons why your tour operator business should invest in customer reviews
Customer reviews – you’ve probably read them before, and you may even have written one or two yourself. When it comes to your business are you leveraging the potential hundreds or thousands of customers you look after every year?
Does your tour operator company have a digital strategy? – How to use it in your travel business
This month we’ve been diving deep into the world of digital, and more specifically how an effective digital strategy can mean great things for tour operators and Destination Management Companies (DMCs) – it really is a brave new world! In case you missed it, check out Part 1 where we talk about all things mobile.
Does your tour operator company have a digital strategy? – Online itinerary publishing
Tour operators and DMC’s (Destination Management Companies) can provide a customer experience that traditional high street travel agents simply cannot match.
Why New Zealand Is a world leader at developing software start-ups
This month a new quality of life survey by Deutsche Bank ranked Wellington number one.
We beat out 46 cities to be ranked first. The survey measured factors including cost of living, pollution, climate and house prices.
How to give your customers the trip of a lifetime
Custom-built luxury tours and itineraries allow travellers to enjoy a holiday experience that is personal. One that matches their specific travel requirements, interests and passions. One that takes them on a journey that will be truly memorable.
Is excellent customer service your passport to business success?
When it comes to tailor-made travel experiences, of course, you must provide your clients with exquisitely tailored packages that impress and excite them. The high-end experience, however, should start much sooner than the departure gate. A customer should feel...
Conde Nast luxury travel fair 2016 London
Tourwriter’s Head of Marketing, Jason Bragg, recently attended the Conde Nast Luxury Travel Fair held in Olympia, London. While there Jason was delighted to catch up with Tourwriter Clients, Pomegranate, who create Tailor Made Israel Tours, and UK-based company, New...
Do You Know Your Conversion Rate and Cost of Sale?
At Tourwriter, we talk with tour operators and DMC's spending large parts of every day crafting tailor-made quotes. We are constantly surprised by how many business owners do not have a good understanding of their cost of sale and conversion rate. Do you know yours?...
Journey Through the Lands of Game of Thrones for DMC’s
Are Tour Operators and DMC's Making the Most of TV-Inspired Itinerary Creation? The latest season of Game of Thrones has hit the airwaves, and with it comes a resurgence of popularity as fans of the show get ready to see what lies in store for their favorite (and most...
Do You Need More Time to Run Your Tour Business?
Running a modern tour business isn’t just about packaging great holiday experiences together and selling them. It is a process that revolves around time and how you can make the most of your time to turn the greatest profit. And yes you can stop reading now if your tourism business isn’t aiming to turn a profit.