Bespoke Safaris, Built Better: How Gazzella Tours Swapped Spreadsheets for Seamless Storytelling

by Lara Simmons | Oct 12, 2022 | Customer Study

When former lawyer Petra Mösslacher left Vienna for a holiday in Namibia she wasn’t expecting a love story that went beyond a passion for Africa. “I went on holiday to Namibia and never left,” she laughs. Having met her future husband Tim Flachberger, a local tour...

Fantastica Italia reduces margin for error and impresses Zicasso clients with Tourwriter

by Lara Simmons | Sep 28, 2022 | Customer Study

Travel boutique Fantastica Italia was born of “my degree, my passion, and my dislike for tour bus companies that tell you to be in the lobby by 6am,” says founder MariaLaura Boldini Creal. The Arizona-based company specialises in creating 100% customised trips to...

The definitive guide to tour operator software

by Jordan Edwards | Sep 17, 2021 | Customer Study

For every tour operator business there comes a time when the need for software becomes so apparent it can no longer be ignored. That time differs for everyone – for some it’s a ‘must-have’ from day one; while others get by with Excel and other DIY solutions...

Saunter Luxury Experiences create gorgeous itineraries without hours of training

by Jacqui Sizeland | Dec 11, 2020 | Customer Study

How speed, accuracy and organisation allowed Hidden Italy to grow further than they could imagine

by Jacqui Sizeland | Nov 19, 2019 | Customer Study

Based in Sydney, Australia, Hidden Italy is a tour operator that specialises in crafting guided and self-guided Italian walking tours for outbound travellers from Australia, New Zealand and the USA. With more than 25 years under their belt, Hidden Italy is living...