Blog resource library for tour operators and travel agents

The tour operator’s guide to the cruise industry

Like most sectors of the travel industry, the cruise industry is rapidly expanding and changing as travel becomes accessible for an ever-increasing number of people. Learn a bit about how the industry has expanded, how a tour operator can get involved and what the cruise industry could look like in the future.

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The A to Z of travel memberships and communities

The A to Z of travel memberships and communities

Being part of an organisation or community will help you and your tour operator or travel business become more connected, empowered, and informed. There are hundreds out there to choose from and we know that it can be overwhelming, so we’ve compiled this glossary to make it easy for you.

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How does the travel industry actually work?

How does the travel industry actually work?

Who are the key players in the industry, where do they all fit together and how does the industry actually work?! There’s no doubt that the travel industry is a confusing space to wrap your head around so we’ve broken it down for you in this easy new resource.

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4 ways to increase your customer retention

4 ways to increase your customer retention

In this resource we’re exploring the often sought after phenomena that is Customer Loyalty. What does it mean, how can you get it, and why it could be the key to unlocking more revenue for your tour operator business.

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Are you a Madonna or a Cher?

Are you a Madonna or a Cher?

Understand how the science of personalities can help you become a better tour operator. This resource takes a look at the theory of personality and the value it holds as a business tool. Understand both your colleagues and customers to create a healthy workplace and a thriving business.

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The A to Z of the tourism industry

The A to Z of the tourism industry

No doubt you, like us, have often found yourselves stumped by an acronym or term you are unfamiliar with. The tourism industry is absolutely full of them and often consulting Google just adds to the confusion. We feel your pain, which is why we’ve created this A – Z tourism industry glossary to help you out!

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How can tour operators contribute to sustainable tourism?

How can tour operators contribute to sustainable tourism?

Sustainability is breaking into the tourism space, with more and more people interested in travelling responsibly and sustainably. We explore the easy ways in which your tour operator business can make a positive change. You can help to encourage economic growth and protect our environment whilst also watching your business flourish… could it get better?

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