Understanding travel industry fragmentation

by The Tourwriter Team | Sep 15, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

Understanding travel industry fragmentation Your Guide to Our Changing Industry ‘Fragmentation’ – Is it just another business buzzword… Or is it something that we in the travel industry should be paying attention to? At Tourwriter we wanted to explore this...

How much should you spend on your travel software?

by The Tourwriter Team | Aug 21, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

How much should you spend on your travel software? Whether you’re just starting your tour operator business, or have been in the industry for a while, a question you may find yourself asking is ‘how much should I be investing on travel software?’ When it comes to...

7 reasons why you should invest in travel software that has business reporting functionality

by The Tourwriter Team | Aug 10, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

7 reasons why you should invest in travel software that has business reporting functionality With the announcement that 4 brand new reports have been added to the Tourwriter suite of reports, we thought it was about time we talked about why we think reports rock!...

Best practice tips to get the most out of your CRM

by The Tourwriter Team | Jul 28, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

Best practice tips to get the most out of your CRM It certainly is CRM season at Tourwriter! We’re hot off the back of our latest product update, where we added tonnes of new features designed to give Tour Operators more flexibility – all the tech excitement got...

The 4 most important features you should look for in your CRM

by The Tourwriter Team | Jul 21, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

The 4 most important features you should look for in your CRM Customer Relationship Management software or CRM – some would say it’s a necessary evil, others would say it’s the key to the strong bonds they’ve built with their customer base. Regardless of where...

3 reasons why your tour operator business should invest in customer reviews

by The Tourwriter Team | Jul 17, 2017 | Resources for Tour Operators, Trip Designers, and DMCs

3 reasons why your tour operator business should invest in customer reviews Customer reviews – you’ve probably read them before, and you may even have written one or two yourself. When it comes to your business are you leveraging the potential hundreds or...