Blog resource library for tour operators and travel agents

Tour operators role in encouraging sustainable travel
Just in time for Earth Day, we are considering the practical initiatives tour operators can take with each of their travellers to encourage them to travel in a more environmentally friendly way. We discuss ways sustainability can be brought into trips, when planning and completing them.

How we are helping to heal our planet
We are proud to announce the launch of two new year-round global sustainability initiatives that aim to benefit local communities and natural environments around New Zealand, with the hope that we can expand the initiative to include other countries around the world.

How tour operators can make a positive economic impact on a destination
As a tour operator, you have the opportunity to decide where your money and that of your travellers ends up. Here are five initiatives to ensure that the expenses from the travel you offer benefit the destination and the communities your customers are visiting.

How to create tours for reunion travellers in 2022
As travel resumes, one of the first things people around the world will be doing is travelling with one intention: to be reunited with loved ones. Here’s few things your tour operator business can do to take advantage of this emerging niche market.

Hiring talent in a post-covid world
With a competitive employment market, the uncertainty of Covid and the perceptions of the industry; businesses within the tourism industry have a challenge ahead of them when it comes to hiring talent. We look at ways in which tourism businesses can stand out among the crowd and attract top talent to meet their needs.

Why inclusive travel is the key to unlocking new business in 2022
As businesses are looking to bounce back from the impacts of the pandemic, ensuring accessibility for tourists with specific access requirements is a great way to recover and grow in a more inclusive and resilient way.

Create more meaningful tours with these four socio-cultural initiatives
Change may not happen overnight, but there are ways that your business can maximise its positive impacts on host communities, create mutually beneficial social and cultural situations, and offer aid and support to the residents and cultures of host communities.

Make your tours more enriching with these environmentally friendly initiatives
As a tour operator business owner, it can be difficult to know where to start when it comes to incorporating earth-conscious practices into your business. To help get you started we’ve outlined seven initiatives you can take that both promote environmental sustainability and also create a more enriching experience for your travellers.

The future of tourism: Travel trends to expect in 2022 and beyond
Given that we know a lot more about how to navigate a pandemic than we did 12 months ago, this year’s future of tourism outlook is looking a whole lot brighter for us all. From emerging niche markets, traveller expectations to vaccine requirements and an evolution in travel styles; we’re about to enter a new era for travel, and this next chapter is set to be our best yet.

COVID 19: How to adapt your cancellation policy for 2022 and beyond
While the rules around COVID-era travel are rapidly changing, there are certain measures that your tour operator business can take to aid your guests in making the best decisions about their travel arrangements.