CRM checklist for tour operators

Business decision making of any kind can be challenging at the best of times. But throw in technology jargon, different components to consider and an abundance of options, and you’ve got a complicated choice on your hands. We know from experience that this is the case with choosing the best Customer Relationship Management (CRM) software for your tour operator business. 

A CRM system can drastically improve the workflows within your business and help you to establish a full overview of the ecosystem you work within, but only if it is the best fit for you and your team. From storing contacts, day to day management and integrations to security, data and training, our checklist will get you thinking about CRM priorities and what’s important to your business when it comes to choosing a comprehensive CRM software.

Download now

CRM checklist tour operators

The discerning traveller buyer’s journey

The discerning traveller buyer’s journey

Ethical travellers, the tourism industry needs more of them if it hopes to regrow in a sustainable way. So how can tour operators identify, sell trips to and encourage more travellers to become considerate of their impacts on the destinations they visit.

Travel Trends to Prepare for in 2022

Travel Trends to Prepare for in 2022

The pandemic forced a transformation in how people travel, so it makes sense that this year’s eBook on travel trends looks at the upcoming season’s changes in three categories, all of which will be influenced in some way by the pantoudemic: shifting consumer preferences, emerging travel styles and booming niche markets.

Sustainable tourism: the tour operator’s guide to responsible travel in 2022 & beyond

Sustainable tourism: the tour operator’s guide to responsible travel in 2022 & beyond

Tour operators play an important role in the tourism industry, and with 72% of travellers believing that it is crucial we act now in order to protect our planet, focusing on responsible tourism is imperative. We’ve put together a comprehensive guide to help you understand the three pillars of sustainable tourism, why each of them is so important, and how you can adjust your business to meet the eco-conscious needs of travelers and the planet.

The Ultimate Toolkit for Tour Operators

The Ultimate Toolkit for Tour Operators

This year, the year of 2021, is going to go down in history, but for all the right reasons. The tourism industry has proved to be resilient, strong and passionate, and will undoubtedly rebuild to be different in a good way. This free eBook is packed with tips on how tour operators can prepare their businesses and make 2021 a much better year. Download it now to make 2021 a successful year for your tour operator business.