Blog resource library for tour operators and travel agents
How to select the best tour operator software for your business
What is the best tour operator software for your business and how do you find it? We’ve compiled all the important factors you need to consider in your search for the best tour operator software.
Tourwriter and AXUS partner to give tour operators more flexibility
Tour operator software company, Tourwriter have announced a partnership with Travel App provider, AXUS. The partnership, which includes a deep integration between the two platforms has been created with the vision to provide tour operators with a seamless experience for creating itineraries and managing back-office processes.
Exclusive luxury travel communities: opening doors for your travel business
Exclusive luxury travel communities are designed to help boost your business profile and ultimately help you sell more travel. Explore how they operate, who they are, and why you should be utilising them to grow your business.
How will GDPR affect tour operators, DMCs and travel agents?
GDPR is an extremely important piece of legislation that is set to come into effect on May 25th, 2018 and will affect almost every tour operator, travel agency and DMC on the planet. Understand what GDPR is, how it will affect your travel business and what you need to do to get prepared.
Which travel associations should I join?
There is a whole world of Tour Operator membership organisations out there and we know that it can be overwhelming! Let us break it down and give you an insider’s peek into why you should join a travel association and how to make the most out of your membership. We’ve also listed some of our favourites to make it even easier for you!
Meet Sarah Vivian and Customer Success at Tourwriter
Sarah Vivian joined the Tourwriter team in March 2018, as our Head of Customer Success. Sarah and our team of Customer Success Executives are committed to the success of current and future Tourwriter Customers.
How to delight your customers with next level customer service
Providing exceptional customer service is an important and easy way for you to ensure that your business and the services you offer stand out from the crowd. These tips will help you to keep your loyal customers as well as continue to attract new customers and grow your tour operator business.
How to be faster than your competitors every single time
Getting a quote out in a timely manner can be the difference between winning the deal, or letting it go to a competitor. This is all too true when it comes to the travel industry; Tour operators are competing with self-service online options that promise speed, as well as a growing consumer desire for instant gratification…it’s a tough world out there!
Fortunately, when it comes to speeding up your pre-sales processes, there are several things you can implement in your business to get your prospective customers moving through the sales funnel quicker.
Tour operator digital marketing strategy guide – part 2: the how
Social media, paid advertising, website design, and email marketing…it’s enough to make your head spin. In Part 2 of this 2-part series, we explore what makes up a digital marketing strategy and provide you with some actionable tips to bring into your business.
The tour operators’ guide to creating a digital marketing strategy – part 1: the why
Creating a digital marketing strategy is one of those things that’s more than likely on your ‘To Do’ list, but often gets put aside for the more pressing issues your business encounters in the day-to-day. You know you’ve got to get it done but it often falls into the too hard basket, right?