The Best Umapped Alternative for Luxury Travel Designers: Tourwriter

With Umapped now closed, Tourwriter is the leading alternative for travel designers, tour operators and DMCs. It does everything Umapped did — itinerary building, document sharing and client communication — and adds supplier and rates management, bookings, payments and CRM in one connected system.

At a glance

• Best for: Destination management companies, inbound tour operators, and travel agents and designers in luxury, adventure, bespoke and tailor-made travel.
• Team size: Built for teams of 2 to 35.
• Replaces in Umapped: Itinerary management, document sharing, client communication.
• Adds beyond Umapped: Supplier and rates database, automated pricing, bookings, payments and CRM.
• Switch offer: A one-time discount for former Umapped customers, plus a free trial.

For tour operators, travel agencies and destination management companies, delivering visually stunning itineraries is key to standing out in a competitive market.

While Umapped was a popular choice, it shut down its services on 8 October 2025. Many former Umapped customers have turned to Tourwriter for its itinerary builder, ease of use and direct integration with supplier databases.

Tourwriter lets travel businesses deliver the itinerary management, document sharing and client communication they previously ran in Umapped — and adds a set of more sophisticated features that take operations further. If you are searching for Umapped alternatives, Tourwriter combines beautiful design, supplier and rates management, bookings and payments in one end-to-end system that simplifies itinerary creation.

Tourwriter vs Umapped: how they compare

Why Tourwriter is the best Umapped alternative

1. Effortless itinerary building with stunning designs

Tourwriter's drag-and-drop, browser-based itinerary builder makes crafting bespoke travel plans straightforward. It is the centrepiece of our product, engineered for luxury tour operators. Tourwriter lets you:

• Automatically pull supplier data — hotels, beds, tours, transfers — directly into your itinerary and generate pricing.
• Customise layouts with branded themes, images and interactive maps.
• Generate polished, client-ready digital and PDF documents in minutes.
• Skip manual data entry — Tourwriter syncs with your product database, keeping pricing accurate and saving hours.

2. Mobile-optimised WebApp for easy sharing

With Tourwriter's mobile-optimised WebApp and our Axus app integration, you can:

• Share real-time itinerary updates with clients.
• Let travellers access their plans offline.
• Send instant notifications when something changes.

This sharing capability enhances the client experience — something Umapped lacked.

3. One end-to-end connected system

Unlike Umapped, which ran as a standalone tool, Tourwriter connects CRM, accounting and booking systems into one workflow. That means:

• No duplicate data entry — your itineraries sync with bookings and invoices.
• Real-time availability and pricing from suppliers.
• Automated supplier communications, including confirmations and reminders.

This connectivity reduces errors and streamlines operations — critical for luxury travel businesses.

See Tourwriter in action

Take a tour of Tourwriter, or explore these live itineraries to see the difference:

• Luxury Iceland itinerary example
• NZ luxury itinerary example

What Tourwriter customers say

Recently, with a new staff member, I decided I wanted to show her how fast we could create itineraries with Tourwriter. In 20 minutes I filled out an entire itinerary, all while she was on a phone call. Her response was simply, "holy cow!"
Bill Michaud, Kizuna Travel

It could take me one and a half days to create the first itinerary to give a client, even though I had a pool of paragraphs I had written before. Now the first draft can take 20 minutes. It's an amazing time difference.
Eleni Fotiou, Founder of MAMAKITA

Frequently asked questions about switching from Umapped