The Ultimate CRM Guide for Tour Operators

CRM, or customer relationship management software is the key to helping you to build those strong bonds with your customer base and making sure that your tour operator business continues to grow.  That’s why we’ve created this quick and easily digestible guide filled with tips and strategies for starting your search for CRM software and making the most of it when you do.

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You’ll get to explore

  1. Why CRM’s are important for your business
  2. The 4 most important features to look for
  3. How your CRM can help you increase your targeted marketing game!
  4. Our best practice tips for getting the most out of your CRM

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The discerning traveller buyer’s journey

The discerning traveller buyer’s journey

Ethical travellers, the tourism industry needs more of them if it hopes to regrow in a sustainable way. So how can tour operators identify, sell trips to and encourage more travellers to become considerate of their impacts on the destinations they visit.

Travel Trends to Prepare for in 2022

Travel Trends to Prepare for in 2022

The pandemic forced a transformation in how people travel, so it makes sense that this year’s eBook on travel trends looks at the upcoming season’s changes in three categories, all of which will be influenced in some way by the pantoudemic: shifting consumer preferences, emerging travel styles and booming niche markets.

Sustainable tourism: the tour operator’s guide to responsible travel in 2022 & beyond

Sustainable tourism: the tour operator’s guide to responsible travel in 2022 & beyond

Tour operators play an important role in the tourism industry, and with 72% of travellers believing that it is crucial we act now in order to protect our planet, focusing on responsible tourism is imperative. We’ve put together a comprehensive guide to help you understand the three pillars of sustainable tourism, why each of them is so important, and how you can adjust your business to meet the eco-conscious needs of travelers and the planet.

CRM checklist for tour operators

CRM checklist for tour operators

Customer Relationship Management (CRM) software is a tour operator’s best friend. Not only does this software solution lead to more efficient processes and time saving, but CRM’s can store, collect and manage data to inform successful decision making. To help you find the best CRM we have put together a comprehensive checklist to guide your choice.