FREE LIVE WEBINAR · THURSDAY 20 AUGUST 2026 · 14:00 BST

[Differentiate or Disappear]

How tour operators and DMCs use brand to win better enquiries and get recommended in AI search.

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What we will cover

Changing traveller expectations

Most travellers now arrive already decided, and 56 per cent plan with AI. Where your future customers are really looking.

The value of owning a niche

Specialists commit earlier, stay longer, and spend more. The data behind why a clear focus is a measurable advantage.

How AI treats specialists vs generalists

Why AI amplifies distinct, specialist brands and overlooks the generic ones, and how it decides who to recommend.

Five affordable actions

Practical, low-cost moves to sharpen your USP, build your brand, and get picked up by AI engines.

Live questions

Bring your own. Andy, Tom, and Jordan take real questions from operators and DMCs.

Presenters

Andy Headington, CEO, Adido

Andy Headington

CEO, Adido

Twenty years in travel search. Brings the data on AI, Google, and brand.

Tom Dunn, Managing Director, Wild Dog Design

Tom Dunn

Managing Director, Wild Dog Design

Twenty-five years building brands for specialist travel companies.

Jordan Edwards, Head of Sales, Tourwriter

Jordan Edwards

Head of Sales, Tourwriter

Talks to boutique operators and DMCs every week. The view from the front line.