Passion for Italy
Gemma Green Close is an Italian speaking Australian who has traveled extensively throughout Italy over the past twenty five years. It was her deep passion for Italy; the people, the culture, the art, the food and, of course, the wine, that ultimately lead to the birth of her now thriving business, Passion for Italy.
Gemma’s success stems from specialization. Her small team of Italian-speaking experts either live in Italy, or have traveled the country extensively. Sharing Gemma’s passion for providing travelers with incredible travel experiences. The accommodation is handpicked (of course) and the experiences included in their itineraries are very carefully selected. Thanks, in part, to a close working relationship with Italian Tourism.
What does all of this mean for their clients?
A travel experience that embraces the concept of slow travel. A journey that enables them to soak up Italian culture, flavours, artisan craftsmanship and all that is unique to Italy. And, most importantly, very happy clients.
How do you turn great product, with great people behind it, into a great business?
Gemma found the solution in TourWriter. It gave her the ability to automate time-consuming processes, so that she and her team now use their time applying their valuable knowledge and expertise to satisfy the needs of more clients. Resulting in more sales.
“It has saved me a lot of time and I can do many more clients at the same time.”
Knowing this, Gemma’s initial reservations regarding the cost of TourWriter quickly evaporated.
Gemma’s TourWriter Implementation experience
“Roshni is a gem and a great teacher – very patient. She was always online to help in the early days. I highly recommend her and I wish she could work for Passion for Italy.”
Whilst we are happy to share most things, thankfully, for TourWriter, Roshni does not speak Italian and is very happy living in Wellington and doing what Roshni does best; implementing new TourWriter clients.
Gemma’s three favourite TourWriter features
- The fact that you can do the Itinerary publishing straight away for quotations and final itinerary without more work.
- That you can export accounts straight into Xero Accounting.
- That you can easily check staff Itineraries and edit them
Would Gemma recommend TourWriter to other Tour Operators?
Gemma believes that Tourwriter is “great for small business”. In addition to her favourite TourWriter features, reports are easy to run and the ability to see the percentage of suppliers used over the year is extremely useful.
- Team of 4 women – 1 in America, 2 in Italy and Gemma in Australia
- TourWriter Professional Licence – 3 User
- Specializes in personalized itinerary creation for travelers into Italy